Mission

NEORSD'S MISSION

To serve our customers by leading effective wastewater and stormwater management that protects the health and environment of our region while enhancing quality of life.

NEORSD'S VISION

To be the leading environmental organization that sustainably manages our region's water resources to protect public health and promote economic development.

NEORSD'S CORE VALUES

NEORSD is committed to:

• Environmental Stewardship: Environmental leadership focused on responsible regional watershed protection.

• Ethics, Honesty, and Transparency: Maintain the highest standards with our customers, our business partners, and each other.

• Balanced and Informed Decision Making: Quality decisions based on objective metrics, analysis of our systems, customer needs, and organizational goals.

• Customer Focus: Keep our customers in mind in all of our decisions, policies, and programs.

• Progressive Culture: Embrace and promote innovation in our organization, region, and industry.

• Accountability: Demonstrate responsibility for our obligations and deliver on our commitments.